Privacy Policy

Norden HR Partner operates this online platform and related services. We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services, including HR Interview Training, Candidate Assessment Workshops, Manager Training on Interview Techniques, Recruitment Process Optimization, Talent Acquisition Consulting, Skills Gap Analysis, and Leadership Development Programs. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal data from you in various ways, including when you use our site, interact with our services, register for training or events, or communicate with us. The types of personal data we collect may include:

Contact Information: Your name, email address, phone number, and postal address.
Professional Information: Your job title, company name, industry, and professional background.
Service Usage Data: Information about how you use our site and services, such as pages visited, time spent, and actions taken.
Communication Data: Information you provide when you communicate with us via forms on our site or other means.
Technical Data: IP address, browser type and version, operating system, and other technical information about the device you use to access our site.
Payment Information: Details related to payment for our services (though we typically use third-party payment processors and do not store sensitive payment card details ourselves).
Information related to our services: Data provided by you or your employer in the context of delivering HR consulting, training, assessment, or recruitment services.

How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve our services, communicate with you, and operate our business. The legal bases for processing your data generally include:

Performance of a Contract: To fulfill our obligations under a contract with you or your employer, such as providing HR training or consulting services.
Legitimate Interests: To operate and improve our business, provide customer support, analyze usage of our services, and protect our rights and interests, provided these interests do not override your fundamental rights and freedoms.
Legal Obligation: To comply with applicable laws and regulations.
Consent: Where we have obtained your explicit consent for a specific purpose.

Specific uses of your data may include:

Providing, operating, and maintaining our site and services.
Processing transactions and delivering the services you have purchased.
Communicating with you about your account, services, updates, and promotional offers (where permitted).
Responding to your inquiries and providing customer support.
Personalizing your experience on our site.
Analyzing and understanding how our services are used to improve them.
Detecting, preventing, and addressing technical issues and security incidents.
Complying with legal obligations and enforcing our terms and conditions.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with third parties only in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, IT services, and customer support. These providers are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe such action is necessary to comply with a legal obligation.
Protecting Rights and Safety: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others, including to prevent fraud or cyberattacks.
With Your Consent: We may share your information with your explicit consent for a specific purpose.
Affiliates: We may share data with our affiliated companies for business purposes consistent with this policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it. The specific retention periods depend on the nature of the data and the purpose for which it is processed.

Your Data Protection Rights

Under GDPR and other applicable laws, you have certain rights regarding your personal data. These may include:

The Right to Access: You have the right to request a copy of the personal data we hold about you.
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
The Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
The Right to Object: You have the right to object to the processing of your personal data in certain circumstances, particularly where processing is based on legitimate interests or for direct marketing.
The Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws.

To exercise any of these rights, please contact us using the contact details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our site may contain links to third-party websites, products, or services. These third parties have their own privacy policies, and we are not responsible for their practices or the content of their sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by postal mail at:

Norden HR Partner
57 Vestergade,
8000 Aarhus, Region Midtjylland,
Denmark